With over twenty years of experience in emergency management, including operational experience and as a speaker, consultant and teacher – Wendy has received multiple awards for training and exercise delivery for corporate, government and non-profit organizations.

Wendy has improved communications and transparency at several organizations by garnering support for and implementing newsletters and improved customer communication protocols. She remains warmly proud of her “Tools, Tips and Tricks” newsletter at Hummingbird Communications in the early nineties. Familiar with how needs and functions change over time, Wendy’s work has included change management roles for IT projects, infrastructure projects to centralize and decentralize operations, and reviewing new and outdated critical functions after major government services reorganization.

Wendy’s experience in response and recovery operations includes:

• 2021 Heat Dome: First Nations Cooling Centre Coordinator
• 2021 Wildfire: First Nations EOC Coordinator
• 2011 Apartment Building Total Loss Fire: Reception Centre Manager
• 2009 H1N1 Swine Flu pandemic: HEOC member
• 2003 Eastern Seaboard Blackout: Disaster Recovery Lead
• Year 2000 Date Change: Failure Prevention Coordinator
• 1998 Manufacturing Plant Floods: Disaster Recovery Coordinator